FAQ's

How long will it take for my package to arrive?

Our products are available Monday-Friday and are dispatched next working day using Royal Mail 24 Tracked. If you order before 11.30am items will be dispatched the same day. Orders after 11.30am will be posted the following day. 90% of parcels will arrive the following day. However, according to Royal Mail, next day can take up to 3 days (although in experience we expect delivery to be no longer than 2 days). Please note- any orders placed after 11.30 am on Friday will be dispatched on Monday.

How do I store my products?

Store in the fridge in the original packaging. Bring to room temperature before eating.

How long will my product last? 

2 weeks in the fridge. 

Is our Cookie Dough safe to eat straight from the jar?

ABSOLUTLEY!! our cookie dough is egg-less and made with heat treated flour just grab a spoon and enjoy.

How do we bake the dough into cookies?

1. Pre heat oven to 175c

2. Line a baking tray with greaseproof paper 

3. Roll cookie dough into equal size balls (35g) place on baking tray, spacing them well apart

4. Bake for 8-10 minutes until light brown on the edges and still slightly soft in the centre when pressed

5. Leave on tray for a couple of minutes to set

Are your products suitable for people with allergies?

All our products are made in a kitchen that contains eggs, soya, dairy, gluten and nuts therefore we do not cater to allergies

Are your products suitable for vegetarians?

YES!!! all our products are suitable for vegetarians

Are you able to cater to private events?

Our cookie dough jars are perfect for any event or special occasion. We can personalise our jar stickers for birthdays/ baby showers/ company events etc. For more information, please contact lucy@sugardough.uk